Welcome to PakRiwaayat! By visiting our website and making a purchase, you agree to abide by the following Terms of Services. These terms govern your use of our platform and form a binding agreement between you and PakRiwaayat. Please read them carefully before using our services.
By accessing our website, placing an order, or interacting with our services, you agree to comply with these Terms of Services. If you do not agree, you must refrain from using our platform. Continued use of our website implies your full acceptance.
You must be at least 18 years of age or using the website under the supervision of a legal guardian to access or purchase from our store. We reserve the right to refuse service to anyone at any time without providing reasons.
To access certain features or place an order, you may be required to create an account. You agree to provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials.
We strive to ensure that product details, images, and specifications listed on the website are accurate. However, we do not guarantee that product descriptions or other content are error-free. Slight variations in color, size, or texture may occur due to screen settings or manual measurements.
We reserve the right to accept or reject any order at our discretion. Order confirmation does not signify final acceptance. We may cancel your order in cases of pricing errors, stock unavailability, suspicious activity, or technical glitches.
All prices on our website are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. We accept multiple payment methods including Cash on Delivery (COD), Easypaisa, JazzCash, and bank transfers. Payments must be made in full before order dispatch (except for COD orders).
All applicable taxes (including GST, where applicable) are included in the price unless stated otherwise. Customers are responsible for any additional duties or levies imposed by local authorities.
Orders are processed within 1–2 business days. Delivery typically takes 2–7 business days depending on your location. Delays may occur due to courier issues, public holidays, or natural disruptions. We are not liable for third-party delays once the order has been dispatched.
Our return policy allows returns and exchanges within 3 days of delivery, subject to inspection and eligibility criteria. Refunds are processed within 5–7 business days. Items must be unused and returned in original packaging. Please read our full Return Policy for detailed information.
Orders can only be canceled within 24 hours of placement. After that, orders are processed and shipped. To cancel, you must email us at hamzazaffar0073@gmail.com with your order number. Cancellations after dispatch will not be entertained.
All content on the website—including text, images, graphics, videos, logos, and product designs—is the sole property of PakRiwaayat and protected under copyright and trademark laws. Any unauthorized use or reproduction is strictly prohibited.
You agree not to use our platform for illegal or unauthorized purposes. You must not transmit malware, spam, or attempt to breach the website’s security features. We reserve the right to terminate your access for any abusive or harmful behavior.
All sales, discounts, and promotions are subject to terms and may change without prior notice. Promotional codes cannot be used in conjunction with other offers unless explicitly stated.
By registering or placing an order, you agree to receive transactional emails and SMS updates regarding your order. You may also opt-in for marketing emails and can unsubscribe at any time.
Our website may contain links to third-party websites for reference or services (e.g., courier tracking). We are not responsible for their content, policies, or reliability. Use third-party links at your own risk.
Our services and products are provided "as is" without any warranty of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or secure at all times.
PakRiwaayat will not be held liable for any indirect, incidental, or consequential damages arising from your use of the website, including but not limited to loss of data, loss of profit, or service interruptions.
You agree to indemnify and hold PakRiwaayat, its team, and affiliates harmless from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or misuse of our services.
We reserve the right to modify these Terms of Services at any time. Updates will be posted on this page with the updated revision date. Continued use of the site after changes means you accept the revised terms.
These Terms shall be governed by the laws of Pakistan. Any disputes shall be resolved in the competent courts of Pakistan, and both parties agree to submit to the jurisdiction of these courts.
For any legal, account, order, or policy-related concerns, please contact:
📧 hamzazaffar0073@gmail.com
📍 PakRiwaayat – Preserving Heritage with Every Order